Michael P. Pagano
According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses the theories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication.
The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone of effective health care outcomes. With an emphasis on interactive learning, the text utilizes communication theories to analyze verbal and non-verbal behaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communication outcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizational communication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. -- Publisher description.
Michael P. Pagano
Preceded by: Interactive case studies in health communication / Michael P. Pagano. c2010.
The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses.
Thomas M. Landy, Karen E. Eifler, Angela Kim Harkins, and Michael P. Pagano
Angela Kim Harkins is a contributing author, "Cultivating Empathy and Mindfulness: Religious Praxis", pp. 275-288.
Michael Pagano is a contributing author, "Exorcizing taboos: teaching end-of-life communication", pp. 176-191.
Book description: Catholic colleges and universities have long engaged in conversation about how to fulfill their mission in creative ways across the curriculum. The "sacramental vision" of Catholic higher education posits that God is made manifest in the study of all disciplines. Becoming Beholders is the first book to share pedagogical strategies about how to do that. Twenty faculty—from many religious backgrounds and teaching in fields as varied as chemistry, economics, English, history, mathematics, sociology, and theology—discuss ways that their teaching nourishes students' ability to find the transcendent in their studies. -- Publisher description
Book description: Amidst the profound upheavals in technology, economics, and culture that mark the contemporary moment, marketing strategies have multiplied, as brand messages creep ever deeper into our private lives. In Your Ad Here, an engaging and timely new book, Michael Serazio investigates the rise of “guerrilla marketing” as a way of understanding increasingly covert and interactive flows of commercial persuasion. Digging through a decade of trade press coverage and interviewing dozens of agency CEOs, brand managers, and creative directors, Serazio illuminates a diverse and fascinating set of campaign examples: from the America’s Army video game to Pabst Blue Ribbon’s “hipster hijack,” from buzz agent bloggers and tweeters to The Dark Knight’s “Why So Serious?” social labyrinth.
Blending rigorous analysis with eye-opening reporting and lively prose, Your Ad Here reveals the changing ways that commercial culture is produced today. Serazio goes behind-the-scenes with symbolic creators to appreciate the professional logic informing their work, while giving readers a glimpse into this new breed of “hidden persuaders” optimized for 21st-century media content, social patterns, and digital platforms. Ultimately, this new form of marketing adds up to a subtle, sophisticated orchestration of consumer conduct and heralds a world of advertising that pretends to have nothing to sell.
Suzanne Hetzel Campbell, K. Daley, Michael P. Pagano, and P. Greiner
Michael Pagano is a contributing author (with P. Greiner), "Health Communication".
Book description: This second edition of an acclaimed book for nurse educators provides a practical, step-by-step guide to designing and developing simulation scenarios and integrating them into the nursing curriculum. Based on the findings of an extensive focus group that included contributing authors and new faculty, the text has been updated to include changes in simulation pedagogy since the first edition was published in 2008, and thoroughly reorganized to facilitate greater ease of use. An outstanding feature of the text is its provision of scenarios that are easily adaptable to the instructor's own lab. Additionally, these scenarios are ordered according to their complexity for quick access. The authors provide concrete information about the use of simulation in a variety of programs, courses, and schools and include real life scenarios of how nursing faculty have mastered the challenge of integrating simulation into their curriculums. The book provides recommendations on integrating point of care decision-making tools, necessary equipment, how to set up a lab (including static to high fidelity mannequins), scenario running instructions, and much more. The text also includes an enhanced eBook guide. -- Publisher description.
Jocelyn M. Boryczka, Elizabeth A. Petrino, Robbin D. Crabtree, Joseph A. DeFeo, and Melissa M. Quan
Robbin Crabtree (with Joseph DeFeo and Melissa Quan) is a contributing author, "Feminist Pedagogy & the Ignatian Paradigm, and Service Learning: Distinctive Roots, Common Objectives, and Intriguing Challenges".
Book description: Given its long tradition of authentic dialogue with other religious and philosophical perspectives, Jesuit education is uniquely suited to address the range of opportunities and challenges teachers and students face in the twenty-first century. At first glance, Jesuit and feminist ways of understanding the world appear to be antagonistic approaches to teaching and learning. But much can be gained by focusing on how feminism, in dialogue with Jesuit education, can form, inform, and transform each other, our institutions, and the people in them. Both traditions are committed to educating the whole person by integrating reason and emotion. Both also argue for connecting theory and practice and applying knowledge in context. As unabashedly value-driven educational approaches, both openly commit to social justice and an end to oppression in its many forms. With strong humanistic roots, Jesuit and feminist education alike promote the liberal arts as critical to developing engaged citizens of the world. This book explores how the principles and practices of Ignatian pedagogy overlap and intersect with contemporary feminist theory in order to gain deeper insight into the complexities of today’s multicultural educational contexts. Drawing on intersectionality, a method of inquiry that locates individual and collective standpoints in relation to social, political, and economic structures, the volume highlights points of convergence and divergence between Ignatian pedagogy, a five-hundred year old humanistic tradition, and more recent feminist theory in order to explore how educators might find strikingly similar methods that advocate common goals—including engaging with issues such as race, gender, diversity, and social justice. By reflecting on these shared perspectives and inherent differences from both practical and theoretical approaches, the contributors of this volume initiate a dynamic dialogue about Jesuit and feminist education that will enliven and impact our campuses for years to come.
Michael P. Pagano
Authoring Patient Records: An Interactive Guide presents both the theory and rationale for the process of developing medical records, as well as opportunities for readers to practice the new skill. Each chapter discusses how to use the authoring process to create effective records, using examples and sample documents to help illustrate potential problems and solutions. This text has an interactive format including margin notes to help the reader assess his/her understanding, as well as opportunities to practice the authoring process being discussed. An instructor’s manual for online use is also included. -- Publisher description.
R. A. Denemark and Gisela Gil-Egui
Gisela Gil-Egui is a contributing author, "E‐Government".
Book description: The International Studies Encyclopedia and its online version, International Studies Online, published in association with the International Studies Association (ISA), is the most comprehensive reference work of its kind for the fields of international studies and international relations. The print version is arranged across 12 volumes in an A-Z format and brings together specially commissioned, peer reviewed essays, written and edited by an international team of the world's best scholars and teachers.
A. Mills, G. Durepos, E. Wiebe, and Michael P. Pagano
Michael Pagano is a contributing author "Healthcare Practice Guidelines and Case Studies".
Book description: The Encyclopedia of Case Study Research provides a compendium on the important methodological issues in conducting case study research and explores both the strengths and weaknesses of different paradigmatic approaches. These two volumes focus on the distinctive characteristics of case study research and its place within and alongside other research methodologies.
Michael P. Pagano
Interactive Case Studies in Health Communication covers a wide variety of health communication topics including nonverbal communication, family communication, telephone conversations, managed care, emotional issues, hostile patient or family members, the media’s impact on provider-patient communication, intercultural communication and end-of-life conversations. This book also highlights the importance of interpersonal communication and relationship-building for information sharing and collaborative decision-making. -- Publisher description.
S. Papathanassopoulos, R. Negrine, Gisela Gil-Egui, C. M. Stewart, and Y. Tian
Gisela Gil-Egui is a contributing author (with Stewart, C. M., and Tian, Y), "Framing the information society: Comparing policy approaches by the US and the EU".
Book description: Culture, politics, economics and technology all impact upon policy decisions. To investigate the factors that influence communications policy, however, one has to go beyond conventional views of media and communication studies and combine these with policy studies.Communications Policy: Theories and Issues utilizes new research to highlight key debates and developments, and addresses a broad spectrum of contemporary concerns regarding the structure and the organization of communications systems in the past, present and future. Combining theoretical analysis with empirical research findings, this comprehensive text explores the contemporary theories and issues in communications policy that affect all democratic societies as they seek to address the challenges of emerging information and communications technologies.
Robbin D. Crabtree, David Alan Sapp, and Adela C. Licona
In addition to co-editing, David A. Sapp (CAS, English, Fairfield University) and Robbin Crabtree (CAS, Communication, Fairfield University) co-authored the introduction, "The passion and the praxis of feminist pedagogy".
Book Description: This collection of essays traces the evolution of feminist pedagogy over the past twenty years, exploring both its theoretical and its practical dimensions.
Feminist pedagogy is defined as a set of epistemological assumptions, teaching strategies, approaches to content, classroom practices, and teacher-student relationships grounded in feminist theory. To apply this philosophy in the classroom, the editors maintain that feminist scholars must critically engage in dialogue and reflection about both what and how they teach, as well as how who they are affects how they teach. In identifying the themes and tensions within the field and in questioning why feminist pedagogy is particularly challenging in some educational environments, these articles illustrate how and why feminist theory is practiced in all kinds of classrooms.
In exploring feminist pedagogy in all its complexities, the contributors identify the practical applications of feminist theory in teaching practices, classroom dynamics, and student-teacher relationships. This volume will help readers develop theoretically grounded classroom practices informed by the advice and experience of fellow practitioners and feminist scholars. – Publisher description
Designing Globally Networked Learning Environments: Visionary Partnerships, Policies, and Pedagogies
Doreen Starke-Meyerring, Melanie Wilson, Robbin D. Crabtree, David Alan Sapp, Jose Alfonso Malespin, and Gonzalo Norori
Robbin Crabtree (CAS, Communication, Fairfield University) and David. A. Sapp (CAS, English, Fairfield University) are contributing authors (Chapter 6).
Book description: Faculty, administrators, and others in higher education face growing pressures to position their institutions, programs, and courses in "global markets" and to prepare students for global work and citizenship. These pressures raise urgent questions: What might higher education look like in a globally networked world? Do traditional industrial models of learning suffice, or what new visions for learning are emerging? What does it take to implement and maintain these visions? To address these questions, Designing Globally Networked Learning Environments brings together 25 educators from four continents, who share their richly diverse visions for teaching and learning in a globally networked world. What unites these visions is that they break with traditional models of repackaging traditional institutionally bounded courses for online delivery in global markets. Instead, these educators build robust partnerships to design globally networked learning environments that connect students with peers, instructors, and communities across traditional institutional, national, and other boundaries to facilitate the kind of cross-boundary knowledge making that students as professionals and citizens will need to participate in the shaping of an emerging global order and to address the most pressing global problems we face. The book offers these visions as opportunities for faculty, program directors, administrators, international program experts, instructional designers, faculty development experts, and others in higher education to work together to deliberate, develop, and shape inspiring visions for globally networked learning and to become active participants in the globalization of higher education. – Publisher description
Lawrence R. Frey, Kevin M. Carragee, Robbin D. Crabtree, and Leigh Arden Ford
Robbin Crabtree is a contributing author, Chapter 6.
Book description: The need for communication scholars to engage in direct vigorous action in support of needed social change has never been more apparent and important, for there is no shortage of social issues and problems that demand attention. In short, communication scholars need to engage in "communication activism." The two volumes showcase how scholars have engaged in communication activism to assist individuals, groups, organizations, and communities to secure social reform. Volume 1 presents research studies that promote public dialogue, debate, and discussion and that demonstrate how communication consulting can be used to accomplish needed social change. Together the two texts demonstrate the significant effects that communication scholars, working from many different theoretical and methodological traditions within the discipline, can have on promoting social change, especially for those who are most marginalized, when they engage in communication activism. – Publisher Description
John G. Oetzel, Stella Ting-Toomey, Bibiana Arcos, Phola Mabizela, Michael Weinman, and Qin Zhang
Qin Zhang is a contributing author (with John G. Oetzel, Bibiana Arcos, Phola Mabizela, and Michael Weinman), "Historical, Political, and Spiritual Factors of Conflict: Understanding Conflict Perspectives and Communication in the Muslim World, China, Colombia, and South Africa," pp. 549-574.
Book description: The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.
D. Monolescu, C. Schifter, L. Greenwood, Gisela Gil-Egui, S. F. Shields, and C. M. Stewart
Gisela Gil-Egui is a contributing author, "Online teaching, copyrights, and the need for concerted solutions" (p.185-190) and with S.F. Shields, and C.M. Stewart, "Certain about uncertainty: Strategies and practices for virtual teamwork in online classrooms" (p.116-141).
Book description: The Distance Education Evolution: Case Studies addresses issues regarding the development and design of online courses, and the implementation and evaluation of an online learning program. Several chapters include design strategies for online courses that range from the specific to the universal. Many authors address pedagogical issues from both a theoretical and applied perspective. This diverse compilation of contributions by Temple University administrators and faculty gives a comprehensive overview of the distance education experience that can serve as a guide to others interested in providing quality distance education.
Michael P. Pagano
The author of this volume offers doctors, medical students and nurses invaluable advice on how to improve their written communication skills.
Pagano stresses the importance of medical records for patient care, for communication with other practitioners and for demonstrating competence. He explains how to create records that clearly and effectively communicate highly scientific and technical information and how to ensure that they contain all the necessary information.
Michael P. Pagano and Sandra L. Ragan
How nurses communicate with other health professionals, persuade patients to comply with medical treatment or document treatment is vital to the treatment of patients. This volume enables nurses to develop proficiency in written and verbal communication to help them demonstrate their competency and credibility to fellow nurses, other health care professionals and patients.
The authors discuss the fundamentals of interpersonal communication such as its transactional nature. Scenarios of effective and ineffective communication techniques, with guiding questions and case studies, give nursing students and practicing nurses an opportunity to analyze their own responses to certain situations.
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