This paper investigates nonpayment behavior in Guatemala. Determinants of nonpayment behavior are identified through zero-inflated negative binomial regression models in order to take into account particular distributional characteristics of the amount of outstanding payments. Findings indicate that nonpayment behavior is a demonstration of consumer dissatisfaction with current water services. The amount of outstanding bill payments also responds to system unreliability. Results also suggest that nonpayment behaviors are more prominent in community-managed systems than in municipal systems. No evidence was found on a potential relationship between nonpayment behavior and household income. Policy implications are discussed.
Water Resources Research
Vasquez-Mazariegos, William F., "Nonpayment of water bills in Guatemala: Dissatisfaction or inability to pay?" (2015). Economics Faculty Publications. 16.
Vásquez, William F. "Nonpayment of water bills in Guatemala: Dissatisfaction or inability to pay?." Water Resources Research 51.11 (2015): 8806-8816. 10.1002/2014WR016610