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  The Distance Education Evolution: Issues and Case Studies

  D. Monolescu, C. Schifter, L. Greenwood, Gisela Gil-Egui, S. F. Shields, and C. M. Stewart

  Gisela Gil-Egui is a contributing author, "Online teaching, copyrights, and the need for concerted solutions" (p.185-190) and with S.F. Shields, and C.M. Stewart, "Certain about uncertainty: Strategies and practices for virtual teamwork in online classrooms" (p.116-141).

  Book description: The Distance Education Evolution: Case Studies addresses issues regarding the development and design of online courses, and the implementation and evaluation of an online learning program. Several chapters include design strategies for online courses that range from the specific to the universal. Many authors address pedagogical issues from both a theoretical and applied perspective. This diverse compilation of contributions by Temple University administrators and faculty gives a comprehensive overview of the distance education experience that can serve as a guide to others interested in providing quality distance education.

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  Communication in Recovery: Perspectives on Twelve-Step Groups

  Lynette S. Eastland, Sandra L. Herndon, Jeanien R. Barr, and Margaret Wills

  Margaret Wills is a contributing author, "In a different light: Accounts and the transformation of self in twelve-step groups" and "Talking our way out of the shadows: Toward an understanding of twelve-step groups".

  Book description: This volume is a compilation of the latest applied research in the area of therapeutic communication focused specifically on the recovery process. Proceeding from the assumption that matters of health are rooted in the spirit, chapters draw from a variety of perspectives in examining and critiquing the ways in which individuals are empowered by themselves and others in making constructive life changes." "Drawing from the various 12-step group experiences, chapters examine the meaning of the recovery experience, the spiritual orientation of 12-step programs, and ways that the group facilitates changes.

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  Communicating Effectively in Medical Records: A Guide for Physicians

  Michael P. Pagano

  The author of this volume offers doctors, medical students and nurses invaluable advice on how to improve their written communication skills.

  Pagano stresses the importance of medical records for patient care, for communication with other practitioners and for demonstrating competence. He explains how to create records that clearly and effectively communicate highly scientific and technical information and how to ensure that they contain all the necessary information.

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  Communication Skills for Professional Nurses

  Michael P. Pagano and Sandra L. Ragan

  How nurses communicate with other health professionals, persuade patients to comply with medical treatment or document treatment is vital to the treatment of patients. This volume enables nurses to develop proficiency in written and verbal communication to help them demonstrate their competency and credibility to fellow nurses, other health care professionals and patients.

  The authors discuss the fundamentals of interpersonal communication such as its transactional nature. Scenarios of effective and ineffective communication techniques, with guiding questions and case studies, give nursing students and practicing nurses an opportunity to analyze their own responses to certain situations.