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  Assessing Academic Library Performance: A Handbook

  Holt Zaugg and Barbara Ghilardi

  Barbara Ghilardi is a contributing author, "Creating Space with Our Community in Mind: A Library Building Assessment," Chapter 10, pp. 95-106.

  Assessment is essential to describe a library’s value and to inform decision-making.

  Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments:

  • Service assessments for the library’s outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others.
  • Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits.
  • Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs.
  • Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another.

  Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.

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  Clip 44: Institutional Repositories

  Brighid M. Gonzales and Nina Peri

  Nina Peri is a contributing author, "Fairfield University publisher permission letter," p.64.

  Book description:

  The College Library Information on Policy and Practice (CLIPP) publishing program, under the auspices of the College Libraries Section of the Association of College and Research Libraries, provides college and small university libraries analysis and examples of library practices and procedures. In six sections—Introduction, Literature Review and Bibliography, Analysis and Discussion of Survey Results, CLIPP Survey with Results, Additional Resources, and Sample Documents—Institutional Repositories focuses exclusively on institutional repositories at colleges and small universities by collecting relevant survey data about the planning, funding, staffing, and implementation of repositories at these institutions, as well as documentation on best practices, policies, guidelines, and other information germane to the deployment of an institutional repository in an environment focused primarily on teaching. Where the repositories of research universities tend to focus on the work of faculty and researchers within the institution’s community and provide access to their accumulated preprints, post-prints, datasets, and other research output, the repositories at smaller institutions often feature student theses and dissertations, honors papers and capstone projects, courseware and other teaching materials, student and faculty published journals, archival materials, and other content that better reflects the teaching and student-focused missions common at smaller schools. Institutional Repositories collects some of the techniques and solutions unique to their size that colleges and small universities have found, including shifting the focus of collection to student research, joining other schools in consortiums to offset costs, creative combinations for staffing, and creating new methods for increasing faculty participation.

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  Academic Libraries and the Academy: Strategies and Approaches to Demonstrate Your Value, Impact, and Return on Investment, Volume 1

  Jacalyn A. Kremer and Robert Hoyt

  Jacalyn A. Kremer and Robert Hoyt are contributing authors, "Answering the Question Before It’s Asked: Building a Library Impact Dashboard."

  Book description:

  Decreased student enrollments, diminished budgets, and the fiscal reality of declining state appropriations are forcing higher education administrators to closely examine the allocation of funds and resources across the institution. With increased expectations of accountability and transparency for budget expenditures, institutions scrambling to do more with less, and the emergence of new budgeting models that view units as either cost centers or profit centers, academic libraries are under new pressures and scrutiny. It’s become incredibly important and necessary for academic libraries to clearly articulate to their institutional administrators their contributions to institutional outcomes, short-term and long-term value, and in essence, their return-on-investment. Academic Libraries and the Academy is a thorough collection of best practices, lessons learned, approaches, and strategies of how librarians, library professionals, and others in academic libraries around the world are successfully providing evidence of their contributions to student academic success and effectively demonstrating their library’s value and worth to institutional administrators and stakeholders. Forty-two case studies over two volumes—Volume One and Volume Two—are divided into four sections, from beginning assessment work through assessment activities that are more difficult to measure and generally more time- and resource-intensive. Each study provides practicable ideas and effective strategies for all levels of experience, assessment skills, stages of implementation, and access to resources. There is no one-size-fits-all approach to demonstrating a library’s worth and value, so Academic Libraries and the Academy captures a range of successful approaches and strategies utilized in different types of academic libraries around the world. Each case study opens with a one-page summary presenting fourteen descriptors of the chapter’s content that will allow you to quickly ascertain if the case study is of immediate interest based on your individual needs, interests, and goals. This book is designed to provide guidance and support to many of you—librarians, library professionals, and others involved in library assessment—who struggle to find the best approach and strategy at the right time in your assessment journey, and help you successfully articulate your academic library’s value.

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  Putting Assessment into Action: Selected Projects from the First Cohort of the Assessment in Action Grant

  Eric Ackerman and Jacalyn A. Kremer

  Jacalyn A. Kremer is a contributing author, "Honor Bound: Assessing Library Interventions into the Complex Problem of Academic Integrity."

  Book description:

  Are you new to library assessment? Are you tasked with conducting an assessment project and don't know what methods to use, or which ones are the most effective (or practical)? The methodological issues addressed in Putting Assessment into Action: Selected Projects from the First Cohort of the Assessment in Action Grant (Eric Ackermann) are based on the real world, practical experience of librarians who participated in the first cohort of the assessment in Action project. Unlike many books on this subject, this volume allows the selection of an appropriate assessment method(s) based on the activity or program being assessed without requiring extensive previous knowledge of research design, methods, or statistics. Twenty-seven cases are presented in arenas as varied as assessing fourth year undergraduate learning, first year experience, graduate student information literacy, technology facilities, assessing outreach services and space, and more. Represented are 25 U.S. institutions and two Canadian institutions and a range of types of institutions from doctoral/research universities to baccalaureate/masters granting institutions to a tribal college and a community college. This book is appropriate for professional Library and Information Science collections in all types of libraries and is particularly appropriate for immediate consideration of assessment methods.

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  Together: Preparing Christian Educators for the Future

  Dean R. Hansen and Brent A. Mai

  Since 1959, the Lutheran Church–Missouri Synod (LC-MS) has been training Christian educators entering the profession that eventually came to be called the Director of Christian Education (DCE). The chapters of this book compile topics of interest to both practicing Christian educators and those studying to become Christian educators. Some chapters summarize research about DCEs and the DCE experience while others share years of personal experience as a DCE within a congregation.

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  EJournal Management and Access

  Wayne Jones, Krista Reichard, Brent A. Mai, and Judy Anderson

  Brent Mai (with Krista M. Reichard and Judy Anderson) is a contributing author, "E-Journal Management in the Small Academic Library", pp. 303-315.

  Book description: The proliferation of e-journals and their impact on library collections is tremendous. E-Journals Access and Management takes a comprehensive look at how e-journals have changed the library landscape and offers librarians strategies to better manage them. This useful resource provides a broad overview of the practical and theoretical issues associated with the management of electronic journals, and contains practical and illuminating case studies of problems faced and solutions found in individual libraries. Containing chapters by respected authorities on this dynamic topic of debate, E-Journals Access and Management presents vital information on a full range of issues dealing with electronic resource access and management, including bibliographic and web access, acquisitions, and licensing.

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  German Migration to the Russian Volga (1764-1767): Origins and Destinations

  Brent A. Mai and Dona Reeves-Marquardt

  An update of census information of Germans who moved to the Volga region of Russia during the years 1764-1767. Translations of marriage lists. Indices by individual, German place of origin, and Russian colony destination.

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  The Core Business Web: A Guide to Key Information Resources

  Gary W. White, Meg Tulloch, and Brent A. Mai

  Brent Mai (with Meg Tulloch) is a contributing author, "Knowledge Management on the Web".

  Book description: The Core Business Web: A Guide to Key Information Resources is an essential resource that saves you from spending hours searching through thousands of Web sites for the business information you need. A distinguished panel of authors, all active in business librarianship, explores Web sites in their subject areas, selecting the very best from 25 functional areas of business. Each site was chosen based on the timeliness, relevance and reliability of its content, the site's ease of navigation and use, and the authority of the site's author or publisher.

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  Proceedings of the 21st National Online Meeting (May 2000)

  Martha E. Williams, Alexius Smith Macklin, Leslie Reynolds, Sheila R. Curl, and Brent A. Mai

  Brent Mai (with Alexius Smith Macklin, Leslie Reynolds and Sheila R. Curl) is a contributing author, "Distance Education in Virtual Classrooms: The Model and the Assessment"

  Book description: As distance education moves more classrooms into a virtual world, students and faculty engage in a learning environment where on-demand instruction, hands-on training, and immediate access to information are available at any given moment. This evolution of intellectual exchange, however timely and convenient, makes a case for establishing and implementing high standards of excellence in information literacy across the curriculum. At Purdue University, members of the libraries’ faculty received a statewide grant in the spring of 1998 to develop a required, one-credit, distance education course designed to teach information strategies to undergraduate students in the School of Technology. Because of the high demand for this course, the libraries’ faculty continue to make use of emerging technologies to reach students at the main campus, as well as those registered across the state. To assess the effectiveness of a distance program versus the traditional classroom, a comparison study was conducted.

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  The 1798 Census of the German Colonies along the Volga: Economy, Population, and Agriculture, 2 vols.

  Brent A. Mai

  Translation of 1798 Census information, including narrative of economic, religious, educational and structural makeup, colony movement, agricultural information. Lists 38,800 individuals by name (including maiden), age, colony of original settlement, and household. Complete with indexes, including surname, colony, movement by surname and movement by colony.

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  Transport of the Volga Germans from Oranienbaum to the Colonies on the Volga: 1766-1767

  Brent A. Mai

  Translation of nine early transport lists, with information on German families traveling to the Volga in 1766 and 1767, although exact dates of transport are not indicated. Includes information on the number of people traveling within groups to new villages, as well as surname and religious affiliation.

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  Reference Sources on the Internet: Off the Shelf and Onto the Web

  Karen R. Diaz and Brent A. Mai

  Brent Mai is a contributing author, “Internet Resources for Reference: Finance and Investment”, "Internet Resources for Reference: General Business and Company Information", and "Internet Resources for Reference: International Trade”

  Book description: Reference Sources on the Internet: Off the Shelf and Onto the Web gives you a core list of online resources that will save those who visit your library considerable time. Its menu of current reference sites will help you wade through the mire of irrelevant, unreliable material and zero in on the cyberinfo that will more economically and accurately satisfy your users’needs.

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  The Expropriation of Land from the Germans in Volhynia: 1915

  Brent A. Mai

  A land expropriation listing, including an index by surname, identifying those people affected by a 1915 Russian law providing for the liquidation of land ownership by Russian subjects of Austrian, Hungarian or German descent.